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Application for new mail delivery

Description

The purpose of this service is to provide citizens with the opportunity to apply for new mail service delivery (post boxes and private bags) which is valid from the 1st of January to the 31 of December of each year and is payable before December.

An application form for new mail delivery service must be used for all new applications for the following services:

  • post boxes (first and second postal addresses)
  • private bags.

Note: Application forms received by mail will not be accepted.

  • Only registered owners or registered renters of accommodation in areas where a street delivery service is impossible, for example farms, agricultural holdings, rural and developing areas are entitled to one free post box at the nearest mail collection point or post office according to the post office demarcations and proof of ownership or occupation must be submitted.
  • The post office is entitled to verify the information on the application.
  • Further conditions are available at any Post Office or on the Post Office website.
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Steps to follow

  • Go to the nearest Post Office and ask the teller for an application form.
  • Fill in the application form.
  • The application form is also available on the Post Office website.
  • Forms must be accompanied by a copy of your identity document or any other proof of identity such as a passport, driver’s licence and handed to a teller at the nearest post office. 
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Legal framework

(Documents are provided in PDF format. To open PDF documents, you need to have Adobe Acrobat Reader 4 or higher installed on your computer.)

 

Postal Services Act, 1998 (Act 124 of 1998)
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Service standard

It takes 10 to 15 minutes.

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Cost

  • Post boxes: R304 per annum.
  • Initial deposit key: R30 (refundable).
  • Private bags: R960 per annum.
  • The following rates will apply to pensioners if the pensioner is older than 60 years, earns less than R15 000 per annum and:
    • holds a Postbank account: R152 per annum plus R30 refundable key deposit
    • does not have a Postbank account: R182 per annum.

Forms to complete

Application forms are available at all Post Offices around the country.

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