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Admission into shelters for victims of domestic violence

Description

A shelter is a residential facility that provides short-term accommodation for victims of domestic violence in a crisis situation. People admitted at the centre can stay for a period of between two weeks and six months, depending on their circumstances.

What is domestic violence?

Domestic violence occurs when a person with whom you have a domestic relationship:

  • abuse you physically or sexually (e.g. commits an assault or rape)
  • abuse you verbally, emotionally or psychologically (e.g. subjects you to repeated verbal insults, threats or repeated excessive jealousy)
  • abuse you economically or financially (e.g. your husband or partner refuses to pay for food, school fees, etc., or insists on making all the decisions about money)
  • harasses you (e.g. repeatedly makes annoying phone calls to you, sends letters or objects to you or watches your movements)
  • intimidates you (e.g. threatens to harm or kill you if you report to the police)
  • damages your property (e.g. burns your clothes, breaks the furniture, slashes your car tyres)
  • enters your property without your consent or
  • behaves in any other abusive or controlling manner that causes harm, or may cause harm to your safety, health or well-being.

If these forms of abuse are happening to you or to anyone you know, you can apply for a protection order or be admitted into a shelter for victims of domestic violence.  

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Steps to follow 

  • Contact a shelter in your community or the Stop Women Abuse Helpline at 0800 150 150.
  • Contact the Provincial Victim Empowerment Coordinator from your nearest Department of Social Development office if you need guidance and information regarding available services.
  • A social worker will provide you with information and assistance. 
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Legal framework

(Documents are provided in PDF format. To open PDF documents, you need to have Adobe Acrobat Reader 4 or higher installed on your computer.) 

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Service standard

The social worker will assist you and ensure that the following standards are met:

  • safety and security
  • needs of the victim
  • the victim’s physical environment
  • emergency needs
  • health care
  • developmental environment
  • care plan
  • individual development plan
  • therapeutic programmes
  • education and disengagement.

Some shelters may require your participation in a treatment plan.

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Cost

The service is free.

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Forms to complete

There are no forms to complete.

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Contact details

0800 150 150


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