Description

A private agency is a registered agency that renders dispute resolution services.

Any bargaining council or private agency may apply to the governing body for accreditation to:

• Resolve disputes through conciliation, and
• Arbitrate disputes that remain unresolved after conciliation.
  

The governing body may require further information in support of the application and, for that purpose, may require the applicant to attend one or more meeting (s) with them.

Steps to follow

• Apply to the governing body of the Commission for Conciliation, Mediation and Arbitration (CCMA) for accreditation.
• Attach a copy of the agency’s code of conduct and the motivation for accreditation to the application form. 
• Submit the application form to the governing body of the CCMA.

Legal framework

(Documents are provided in PDF format. To open PDF documents, you need to have Adobe Acrobat Reader 4 or higher installed on your computer.)

Labour Relations Act, 1995 (Act 66 of 1995) Section 127(5)(a)(ii)

Service standard

There is no time frame.

Cost

The service is free

Forms to complete

(Forms are provided in PDF format. To open PDF documents, you need to have Adobe Acrobat Reader 4 or higher installed on your computer.)

Private Agency applies for accreditation, form LRA 7.2

Contact details

CCMA call centre number: 0861 16 16 16