Thank you for visiting the South Africa Government Services website.

You are welcome to contact government to get more information or comment on government activities, programmes and projects, government services, or complain about service delivery.

You can contact your government in the following ways:

• Government has a number of help lines and call centres through which you can:
• get information about services and programmes
• report problems or make complaints
• provide tip-offs to authorities about fraudulent or criminal activities.

• For more information on government services, contact the Batho Pele Gateway enquiry service:
• Tel: 1020 (toll free)
  
• E-mail: gatewaycc@sita.co.za

• Contact the relevant government department (national, provincial or local), government body or institution
  

• The Presidential Hotline 17737 or president@po.gov.zashould be used when all your attempts to get assistance from a government department, province, municipality or state agency have failed. It is not only a complaints line. You can call to share your views or provide solutions to the challenges in your community.

• If you cannot identify the institution to contact for your specific need, you can also contact the GCIS Information Centre who will refer you to the relevant department or institution.
  

• If you have any query, comment or suggestion about the South Africa Government Services website, please email us.