Description
This service is intended for the amendment or cancellation of a
registration certificate for an old age home.
Who can apply?
People or organisations who previously registered an old age home
and want to cancel such registration.
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Steps to follow
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Complete an application form at your nearest Social Development
office.
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Complete the form in the presence of an official from the
department.
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After submitting an application you will be given a receipt and
keep it as a proof of your application.
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The Department will assess your application and inform you about
the outcome.
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If your cancellation is not approved, you will be informed in
writing as to why it was unsuccessful.
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If you disagree with the decision, appeal to the Minister of Social
Development or Member of Executive Council (MEC) in writing,
explaining why you disagree.
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Appeal within 90 days of receiving notification about the outcome
of your application.
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Legal framework
(Documents are provided in PDF
format. To open PDF documents, you need to have
Adobe Acrobat Reader 4 or
higher installed on your computer.)
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Service standard
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It may take two weeks or more to process your application.
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A social worker at your local Social Development office will invite
other role players such as health officials and the local
government officer to consider your application.
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The role-players will compile a report based on their
findings.
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The reports are submitted to the local Social Development Office
for final approval.
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The Minister may intervene in your application for cancellation
and, depending on the situation, the Court may also
intervene.
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Cost
The service is free.
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Forms to complete
Application forms are available at your nearest
Social Development
office.
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Contact details
Social Development toll-free helpline: 0800 60 10 11
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